Terms and conditions
- Your Account and Registration Obligations
When you register as a member of the Site you have been or will be required to provide certain information and register a username and password for use on this Site.
On becoming a member of the Site, you agree:
You will provide true, accurate, current and complete information about yourself as prompted by spaandmore’s registration form (the “Registration Data”).
You will not include: the word “Spa & more” in your registration user ID.
- Fees and Services
Spa-more.com is not an auction house nor a bank, and does not offer auction or banking services. The Site is an online shop allowing for the sale and purchase of items between end-user sellers and buyers.
Membership on the Site is free. Spa-more.com does not charge any fee for browsing.
Spa-more.com may choose to temporarily change the fees for our services for promotional events (for example, free shipping days) or new services, and such temporary changes are effective in accordance with their terms when we post them on the Site.
- Your Information
- Use of the Site
By accepting the Terms you confirm that all information and details provided by you to us (including on registration) are true, accurate and up to date in all respects and at all times.
You agree that in using the Website you will not:
- Use the Website in any way that causes, or is likely to cause the site or access to the site to be interrupted, damaged, or impaired in any way.
- Use the Website for criminal, fraudulent or illegal activity or in any manner which would cause harm or distress to any third party.
- We reserve the right to suspend, restrict or terminate your access to the Website at any time without notice if we have reasonable grounds to believe that you have breached any of these restrictions or if we suspect fraudulent account activity or behavior. This shall not limit our right to take any other action against you that we consider appropriate.
All content included on the Site, including but not limited to text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations and software, is the property and copyright work of either Spa-more.com, its users, its content suppliers or its licensors and is protected by copyright, trademarks, patents or other intellectual property rights and laws.
“Spa-more.com” and related logos, and other words and logos on the Site are either unregistered trademarks or registered trademarks of Spa-more.com and are protected by international trademark and other intellectual property rights and laws.
- Buyer Protection
Shipping fees for returned Items :
1) Return item due to Spaandmore.com fault (Item is not as described – item defective – incomplete … etc.)
- A) If the buyer claimed within 2 Days of the date of delivery
- Complete the “Return form” enclosed in your original order and place it inside the return package. Pack and seal your return merchandise securely (in the original package).
- Call us on +965 6587 8747 and request for a return date and confirm on the pickup location. You will be then given a time at which one of our delivery team member will pick the package from you.
- Your return will be processed promptly upon arrival, and we will send you a confirmation by email or whatsapp. Please allow 2-3 weeks from the shipping date for your account to be credited.
When an exchange is requested, it is completed in two steps:
1) A store credit is issued for the item(s) returned.
2) A new order is processed for the item(s) requested in exchange.
- B) If the buyer claimed after the 2 Days of the date of delivery ( *Only if returned approved )
-Buyer pays the Delivery and Shipment Fees
2) Return item due to Buyer’s Fault (* Item in the original state & condition when purchased and received.)
In this case Spa-more.com don’t accept to return or exchange products due to hygienic reasons.
- Governing Law
This User Agreement is governed by, and construed in accordance with, Kuwait law. This clause will survive any expiry or cancellation of this User Agreement for any reason.